Legal notice

Definitions

Client: any professional or natural person with legal capacity within the meaning of Articles 1123 et seq. of the French Civil Code, or any legal entity, visiting the Site covered by these general terms and conditions.

Services: All services, whether or not by subscription, made available to Clients by https://www.lenoir-mec.com/.

Content: All elements making up the information on the Client’s Site, in particular texts – images – videos.

Client information: Hereinafter referred to as “Information”, meaning all personal data that may be held by https://www.lenoir-mec.com/ for the management of your account, for customer relationship management and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned website.

Personal information: “information which, in any form whatsoever, directly or indirectly, allows the identification of the natural persons to whom it applies” (Article 4 of French Law No. 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

User: Internet user connecting to and using the above-mentioned website.

1. Website presentation.

Pursuant to Article 6 of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website https://www.lenoir-mec.com/ are informed of the identity of the various parties involved in its creation and maintenance:

Owner: Raoul LENOIR sas – SIRET No. 38308006600020 – 63 Rue du Bearn, 54400 Cosnes-et-Romain
Designer: OCI
Publication manager: MARIE COSTA – marie.costa@raoul-lenoir.com
The publication manager is a natural person or a legal entity.
Webmaster: MARIE COSTA – marie.costa@raoul-lenoir.com
Host: OCI – 2 rue André Marie Ampère, 67450 Mundolsheim

2. General terms of use of the website and the services offered.

Use of the website https://www.lenoir-mec.com/ implies full and complete acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time; users of the website https://www.lenoir-mec.com/ are therefore invited to consult them regularly.

This website is normally accessible to users at all times. However, Raoul LENOIR sas may decide to interrupt it for technical maintenance, in which case it will endeavour to inform users in advance of the dates and times of the intervention.

The website https://www.lenoir-mec.com/ is regularly updated by MARIE COSTA. Likewise, the legal notice may be modified at any time: it is nevertheless binding on the user, who is invited to refer to it as often as possible in order to read it.

3. Description of the services provided.

The purpose of the website https://www.lenoir-mec.com/ is to provide information on all of the company’s activities.

Raoul LENOIR sas endeavours to provide information on the website https://www.lenoir-mec.com/ that is as accurate as possible. However, it cannot be held liable for omissions, inaccuracies or failures to update, whether caused by itself or by the third-party partners who provide it with this information.

All information given on the website https://www.lenoir-mec.com/ is provided for information purposes only and is subject to change. Furthermore, the information on the website https://www.lenoir-mec.com/ is not exhaustive. It is given subject to any modifications made since it was posted online.

4. Contractual limitations on technical data.

The website uses JavaScript technology.

The website cannot be held liable for material damage related to its use. In addition, the website user undertakes to access the website using recent, virus-free equipment and an up-to-date, latest-generation browser.

The website https://www.lenoir-mec.com/ is hosted by a service provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The aim is to provide a service that ensures the highest possible availability. The host ensures continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance, improvement of its infrastructure, failure of its infrastructure, or if the Services generate traffic deemed abnormal.

https://www.lenoir-mec.com/ and the host cannot be held liable in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment, in particular due to network congestion preventing access to the server.

5. Intellectual property and infringement.

Raoul LENOIR sas owns the intellectual property rights or holds the rights of use for all elements accessible on the website, in particular texts, images, graphics, logo, icons, sounds and software.

Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the website, by any means or process whatsoever, is prohibited without the prior written authorisation of Raoul LENOIR sas.

Any unauthorised use of the website or of any of the elements it contains will be considered as constituting infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability.

Raoul LENOIR sas cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the website https://www.lenoir-mec.com/, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.

Raoul LENOIR sas also cannot be held liable for indirect damage (such as, for example, loss of business or loss of opportunity) resulting from the use of the website https://www.lenoir-mec.com/.

Interactive areas (possibility of asking questions in the contact area) are available to users. Raoul LENOIR sas reserves the right to delete, without prior formal notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, Raoul LENOIR sas also reserves the right to hold the user civilly and/or criminally liable, in particular in the event of racist, abusive, defamatory or pornographic messages, whatever the medium used (text, photograph…).

7. Personal data management.

In France, personal data are protected in particular by Law No. 78-87 of 6 January 1978, Law No. 2004-801 of 6 August 2004, Article L. 226-13 of the French Criminal Code and the European Directive of 24 October 1995.

When the website https://www.lenoir-mec.com/ is used, the following may be collected: the URL of the links through which the user accessed the website https://www.lenoir-mec.com/, the user’s Internet service provider, and the user’s Internet Protocol (IP) address.

In any event, Raoul LENOIR sas only collects personal information about the user for the purposes of certain services offered by the website https://www.lenoir-mec.com/. The user provides this information with full knowledge of the facts, in particular when entering it themselves. The user of the website https://www.lenoir-mec.com/ is then informed whether or not providing this information is mandatory.

In accordance with the provisions of Articles 38 et seq. of Law 78-17 of 6 January 1978 on information technology, data files and civil liberties, every user has the right to access, rectify and object to personal data concerning them, by submitting a written and signed request, accompanied by a copy of an identity document bearing the holder’s signature, and specifying the address to which the reply should be sent.

No personal information of the user of the website https://www.lenoir-mec.com/ is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only in the event of the acquisition of Raoul LENOIR sas and its rights could such information be transmitted to the prospective acquirer, who would in turn be bound by the same obligation to retain and modify the data with respect to the user of the website https://www.lenoir-mec.com/.

The website is not declared to the CNIL as it does not collect personal information.

Databases are protected by the provisions of the Law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.

The Client is informed of the regulations concerning marketing communication, the Law of 21 June 2014 on confidence in the digital economy, the Data Protection Act of 6 August 2004 and the General Data Protection Regulation (GDPR: No. 2016-679).

Person responsible for the collection of personal data (DPO)

For Personal Data collected in connection with the creation of the User’s personal account and their browsing on the Site, the entity responsible for processing Personal Data is: MARIE COSTA. As controller of the data it collects, it undertakes to comply with the applicable legal provisions. In particular, it is responsible for establishing the purposes of its data processing, providing its prospects and clients, once their consent has been obtained, with complete information on the processing of their personal data, and maintaining a record of processing activities that reflects reality.

Whenever Raoul LENOIR sas processes Personal Data, Raoul LENOIR sas takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which Raoul LENOIR sas processes them.

Purpose of the data collected

Raoul LENOIR sas may process all or part of the data:

  • to enable browsing on the Site and the management and traceability of the services ordered by the user: Site connection and usage data, invoicing, order history, etc.,
  • to prevent and combat computer fraud (spamming, hacking…): computer equipment used for browsing, IP address, password (hashed),
  • to improve browsing on the Site: connection and usage data,
  • to conduct optional satisfaction surveys on Raoul LENOIR sas: email address,
  • to conduct communication campaigns (SMS, email): telephone number, email address.

Raoul LENOIR sas does not sell your personal data, which are therefore used only where necessary or for statistical and analysis purposes.

Right of access, rectification and objection

In accordance with the European regulations in force, Users of https://www.lenoir-mec.com/ have the following rights:

  • right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating and completion of Users’ data – right to block or erase Users’ personal data (Article 17 GDPR), where they are inaccurate, incomplete, ambiguous, out of date, or where their collection, use, disclosure or storage is prohibited,
  • right to withdraw consent at any time (Article 13-2c GDPR),
  • right to restriction of the processing of Users’ data (Article 18 GDPR),
  • right to object to the processing of Users’ data (Article 21 GDPR),
  • right to portability of the data provided by Users, where such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR),
  • right to determine what happens to Users’ data after their death and to choose to whom Raoul LENOIR sas shall (or shall not) communicate their data, to a third party they have designated in advance.

If the User wishes to know how Raoul LENOIR sas uses their Personal Data, wishes to request their rectification or objects to their processing, the User may contact Raoul LENOIR sas in writing at the following address:

  • Raoul LENOIR sas – SIRET No. 38308006600020 – 63 Rue du Bearn, 54400 Cosnes-et-Romain
  • or by email/telephone at 63 Rue du Bearn, 54400 Cosnes-et-Romain

In this case, the User must indicate the Personal Data they would like Raoul LENOIR sas to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport). Requests for deletion of Personal Data will be subject to the obligations imposed on Raoul LENOIR sas by law, in particular regarding the retention or archiving of documents. Finally, Users of https://www.lenoir-mec.com/ may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

Non-disclosure of personal data

Raoul LENOIR sas undertakes not to process, host or transfer the Information collected on its Clients to a country outside the European Union or recognised as “not adequate” by the European Commission without first informing the client. Raoul LENOIR sas nevertheless remains free to choose its technical and commercial processors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

Raoul LENOIR sas undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not disclosed to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information comes to the attention of Raoul LENOIR sas, it shall inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, Raoul LENOIR sas does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of Raoul LENOIR sas and by processors (service providers), exclusively in order to achieve the purposes of this policy. Within the limits of their respective duties and for the purposes set out above, the main persons likely to have access to the data of Users of https://www.lenoir-mec.com/ are mainly our customer service staff.

Types of data collected

With regard to users of a Site https://www.lenoir-mec.com/, we collect the following data, which are essential for the operation of the service and will be retained for a maximum period of eighteen (18) months after the end of the contractual relationship:

  • Contact details (title, surname, first name, address, telephone, date of birth, contact email, company name, contact language),
  • Status (visitor, prospect, client),
  • Images, addresses of your social networks (Facebook, twitter, Linkedin, …) and various content, including connection to third-party services,
  • Nature of the offer subscribed – prices – discount – payment status – status of your contracts – acquisition channel, partner data,
  • Site URL, browser used, ID, use of third-party services; Raoul LENOIR sas also collects information that helps improve the user experience and provide contextualised advice:
    • Date of last visit, number of visits and publications on Raoul LENOIR sas,
    • Pages visited,
    • Emails and communications received,
    • Calculated segmentation data (number of free trials, number of publications, number of connections, date of last connection,
    • Opening of in-app messages and emails,
    • Cookies, in particular to enable tracking of traffic on your Site.

These data are retained for a maximum period of eighteen (18) months after the end of the contractual relationship.

The website https://www.lenoir-mec.com/ contains a number of hyperlinks to other websites, set up with the authorisation of Raoul LENOIR sas. However, Raoul LENOIR sas is unable to verify the content of the websites thus visited and will consequently accept no liability in this respect.

Browsing the website https://www.lenoir-mec.com/ may result in the installation of cookie(s) on the user’s computer. A cookie is a small file that does not allow the user to be identified, but records information relating to a computer’s browsing on a website. The data thus obtained are intended to facilitate subsequent browsing on the website and also to enable various traffic measurements.

Refusing the installation of a cookie may make it impossible to access certain services. The user may, however, configure their computer as follows to refuse the installation of cookies:

In Internet Explorer: Tools tab (gear-shaped icon at the top right) / Internet options. Click on Privacy and select Block all cookies. Confirm with OK.

In Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the History settings to: Use custom settings for history. Finally, uncheck the box to disable cookies.

In Safari: Click on the menu icon (represented by a gear) at the top right of the browser. Select Settings. Click on Show advanced settings. In the “Privacy” section, click on Content settings. In the “Cookies” section, you can block cookies.

In Chrome: Click on the menu icon (represented by three horizontal lines) at the top right of the browser. Select Settings. Click on Show advanced settings. In the “Privacy” section, click on Preferences. In the “Privacy” tab, you can block cookies.

9. Incident notification

Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we became aware of a security breach, we would notify the users concerned so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to fully inform our clients of all matters relating to the security of their account and to provide them with all the information necessary to help them meet their own regulatory reporting obligations. No personal information of the user of the website https://www.lenoir-mec.com/ is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only in the event of the acquisition of https://www.lenoir-mec.com/ and its rights could such information be transmitted to the prospective acquirer, who would in turn be bound by the same obligation to retain and modify the data with respect to the user of the website https://www.lenoir-mec.com/.

To ensure the security and confidentiality of Personal Data, https://www.lenoir-mec.com/ uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords. When processing Personal Data, https://www.lenoir-mec.com/ takes all reasonable measures to protect them against any loss, misuse, unauthorised access, disclosure, alteration or destruction.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the website https://www.lenoir-mec.com/ is subject to French law. Exclusive jurisdiction is conferred on the competent courts of Paris.

11. Main applicable laws.

Law No. 78-87 of 6 January 1978, as amended in particular by Law No. 2004-801 of 6 August 2004 on information technology, data files and civil liberties.

Law No. 2004-575 of 21 June 2004 on confidence in the digital economy.